Terms of Service

Welcome to Mood Matcha. By visiting our website or placing an order, you agree to the following guidelines.

1. Orders & Products

We craft our selection with care and strive to present our matcha and chocolates accurately.

  • Accuracy: While we aim for perfection, slight color variations may occur depending on your screen settings.
  • Purchases: All orders are subject to acceptance. We reserve the right to limit quantities or decline orders to ensure quality and fair distribution.
  • Updates: Prices and product availability may evolve without prior notice.

2. Shipping & Payments

  • Transactions: You agree to provide accurate payment information. All billing is processed securely.
  • Delivery: Once your package is handed over to our shipping carriers, the timeline is an estimate. We cannot be held liable for external courier delays or customs processing.

3. Intellectual Property & Conduct

Our digital home is curated for your personal experience.

  • Ownership: All original content, imagery, and branding on this site belong exclusively to Mood Matcha and may not be reproduced without our consent.
  • Conduct: We expect respectful use of our platform. Automated bots, scraping, or any malicious interference with our services is strictly prohibited.
  • Shopify: Our store is safely powered by Shopify, though your purchase remains a direct agreement with us.

4. Liability & Jurisdiction

We stand behind the quality of our products, but standard legal protections apply to our digital services.

  • Disclaimer: Our website and services are provided "as is." To the fullest extent permitted by law, Mood Matcha limits liability for any indirect, unforeseen, or incidental damages arising from your use of the site.
  • Governing Law: These terms are governed by the laws of the Netherlands.

Contact
If you have any questions regarding these terms, please contact us at:

Email: contact@moodmatcha.nl