We offer free shipping on all orders across the European Union. Once dispatched, you will receive a tracking link to follow its journey. Delivery typically takes 2 to 5 business days, depending on your exact location.

Returns
You may return your order within 14 days of receiving it. Because we provide premium consumable goods, we can only accept returns if the original packaging and safety seals are 100% intact. For hygiene and quality reasons, opened products cannot be refunded.

Return Process

1. Ensure the product seal is unbroken and pack the items securely.
2. Include a brief note inside with your name and order number.
3. Ship the parcel using a trackable service of your choice (return shipping costs are at your own expense) to:

Mood Matcha
Stevinstraat 233
2587 EH Den Haag
The Netherlands

Once we receive and verify your return, a full refund will be processed to your original payment method within 7 days.